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Concierge Services

Get Spoiled In Puerto Vallarta

Our Concierge Staff is trained to meet your needs. They are excellent problem solvers and knowledgeable about resources for most any desire or need.

After you walk through the hand-carved wooden doors you are welcomed into our home for the week with a cold drink and touchless check-in. The concierge will take whatever steps necessary to make your visit to Puerto Vallarta smooth and enjoyable. 

From a welcome drink when you first arrive, to facilitating fun and relaxation, we are here for you. And of course, should any problems arise we will be there to help solve it.  

Travel Mitigation printable PDFs to help trip with planning and preparation

Mobile Passport Apps skip the long line at U.S. Customs with the Mobile Passport App

Trip Planning Assistance

Please let us know which services and activities you would like us to coordinate for your visit when you make your reservation. The concierge can assist you to plan your visit and make your transitions seamless.

Hacienda Tranquility

  • Massage 
  • Chiropractic 
  • Acupuncture
  • Yoga
  • Facials 
  • Botox
  • Manicures and Pedicures

Puerta Vallarta Touristic’s  

  • Botanical Garden
  • Horseback Riding 
  • Zip Line
  • ATV Tour
  • Jet Boat
  • Waterfall Hikes
  • Kayak and Paddleboard @ Las Caleta’s
  • Scuba Diving and Snorkeling
  • Sailing and/or Sunset Sailing
  • Parasailing
  • Fishing 
  • Dolphins and Sea Lions
  • Private Tours