Covid-19 Response

We are Open!




Today’s fluid and challenging circumstances have required renewed vigilance and thoughtfulness in how we continue to meet the same expectations.

For Hacienda San Angel, this means taking responsible actions to stop the spread of COVID-19, protecting our people, our guests, and visitors. Importantly, it also means continuing to offer a serene and luxurious experience to our guests, visitors, and a safe workplace for staff.

For those who know and love Hacienda San Angel, you will notice that employees are placing more distance between themselves and others, wearing masks, and you will see sanitizing stations with signs, however, we are confident you will discover we will still have the ability to greet you with warmth and personalized service.

We are employing the highest standards of sanitization and hygiene using EPA approved products which are also accepted by Mexico’s Secretaria de Salud (Secretary of Health). We are following CDC guidelines and the practices promoted by the American Hotel & Lodging Association “Safe Stay” Advisory Council. In addition to the high standards of cleaning already in place, electrostatic application of sanitizer will be used to sanitize the air in the rooms, all surfaces, high touch areas, furniture and on mattresses ensuring safe and sanitary lodging. High traffic areas and common areas are on an hourly schedule of sanitization; areas of more frequent touch, such as the front door handle, will be sanitized immediately following each contact.

Hacienda San Angel looks forward to welcoming travelers seeking serenity, luxury, and pampering. Please continue to follow us on social media and our website. We still love to hear your stories of past experiences and plans for future visits. We will make sure that when you are ready to visit us again, you will find us to be one of the safest places you can be to relax and enjoy yourself.

Covid Testing

We have had many travelers inquire with us about the Covid-19 testing protocol that was recently put into place. It is now required that anyone entering into the United States from Mexico must have a negative Covid-19 test done. We have worked hard to make this easier for our guests to coordinate and can provide the following information. If you have more questions, please feel free to give us a call. There are several testing options available and in all cases, our concierge will coordinate the appointments and the transportation according to the choice made by the guest. We discuss this upon arrival to avoid delays.

Option 1:

Take the test at the Airport: Rapid Test is $22 and you will need to get to the airport and extra hour early. Results are available in 30 minutes. PCR Test is $72 and will need to be taken 3 days prior to departure.

Option 2:

Take the test at the Clinic:
PCR  test is $50 and takes 3 days for results.

Option 3:

Take the test at Hacienda San Angel:
Rapid Test is $58 for our guests and the PCR Test is $150 for guests.

Safe Travel Care Package

Our Safety Guidelines

Safe Travel Blog

PV Safety Protocols

Groups larger than six are not allowed

Hotels and restaurants can operate at 50% occupancy

We want you to know that our hotel and restaurant venues are the safest place to be in PV due to our covid protocols.

For more information on the Puerto Vallarta Covid Response please click here.