- Calle Miramar 336, Puerto Vallarta Mexico
Nestled in Puerto Vallarta is a haven of indulgence, crafted with love by a visionary matriarch and now, her family. Experience bespoke hospitality and tranquility like never before.
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Welcome to Hacienda San Angel
What to expect
- Hotel policies are designed to create a peaceful environment and ensure that guests are well taken care of.
- Room service from 8a to 10p.
- Guest privacy is a priority at HSA.
- Deluxe continental breakfast is included for every guest.
- Gourmet Restaurant is on-site for elegant dining from 6p to 10p.
- Breakfast and Lunch are available from 8a to 3p.
- Sunday Brunch is available seasonally on Sundays from 9a-1p. See the Restaurant Page for exact dates.
- Three swimming pools are available to all guests.
- Massages, facials, manicures, and pedicures are available in the privacy of your suite upon request for an additional fee.
- Nightly turndown service with chocolates.
- Excellent Concierge support.
- On-site security throughout the night.
- All rooms are non-smoking — outdoor smoking areas are provided.
- Early and Late Checkouts are subject to availability
- Maximum two persons per room.
8am to 10pm
Concierge Services are available
Hotel policies dictate that staff assist guests with luggage to and from the hotel suite.
- VIP transportation is arranged in advance ($35 – $55, depending on group size).
- Laundry service is provided at an additional charge.
- Our concierge can assist with planning and coordinating a variety of excursions in and around Puerto Vallarta. Box lunches are available for an additional charge.
Peace and Tranquility are important
Family & Pet Policies
Adult Only
Hotel policy permits families to stay during April and July.
- We may permit exceptions for children 15 years and older; however, this is based on case-by-case considerations.
Pets Allowed
- Hotel policy permits pets. They must stay with their owners and be well supervised and cared for.
- The concierge cannot supervise or care for pets. Please let us know if you would like help making arrangements for pet care.
When the unexpected happens
Reservation & Cancellation Policies
Hotel policies dictate that if you need to cancel, you must do so within 48 hours of your arrival. Any cancellations made after this time will incur a 100% charge of the reservation cost.
We charge “No Shows” 100% of reservation cost and are not refundable.
We require credit card information when making a reservation to secure the room.
All room rates are subject to 19% tax (16% VAT & 3% hospitality tax) and 5% service fee.
No credits for late arrivals or early departures.
The concierge will approve and arrange Late Checkout Requests.
- If you unexpectedly occupy the room beyond the reservation checkout time, you will incur an additional night’s charge at the prevailing nightly rate.
- Groups booking six or more rooms require a 50% non-refundable deposit at the time of booking, and the remaining 50% is to be paid 30 days before arrival.
Dec 23 thru Jan 2
Holiday Reservation & Cancellation
- Dec 23 – Jan 2: a minimum three-night stay is required.
- All deposits & payments for Holiday bookings are non-refundable.
- A 50% deposit is due at the time of booking and is non-refundable.
- The total amount is due 60 days before arrival and is non-refundable.
- Cancellations 60 days before arrival do not pay the final 50% balance.
- “No Shows” will be charged 100% and are not refundable.
- All room rates are subject to 19% tax (16% VAT & 3% hospitality tax) and 5% service fee.
- No credits for late arrivals or early departures.
- Late checkouts must be approved and arranged with the Concierge but cannot be guaranteed.
- Unplanned occupation of a room beyond reservation checkout time will be charged an extra night at the current nightly rate.
Hotel and Restaurant staff gratuities are welcomed and appreciated.
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